{"id":9146,"date":"2022-03-14T15:00:09","date_gmt":"2022-03-14T15:00:09","guid":{"rendered":"https:\/\/diloseyewear.com\/?page_id=9146"},"modified":"2024-07-25T14:10:07","modified_gmt":"2024-07-25T12:10:07","slug":"politiki-epistrofon","status":"publish","type":"page","link":"https:\/\/diloseyewear.com\/en\/politiki-epistrofon\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9146\" class=\"elementor elementor-9146\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-6362a18 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"6362a18\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c6604dd\" data-id=\"c6604dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-3b38bca5 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"3b38bca5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-2f7c661c\" data-id=\"2f7c661c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-29449f53 wd_sticky_offset_300 wd-elementor-sticky-column\" data-id=\"29449f53\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ffe28c2 elementor-nav-menu__align-center elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"4ffe28c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-4ffe28c2\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9155\"><a href=\"https:\/\/diloseyewear.com\/en\/tropoi-pliromis\/\" class=\"elementor-item\">Payment Methods<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9154\"><a href=\"https:\/\/diloseyewear.com\/en\/tropoi-apostolis\/\" class=\"elementor-item\">Ways of Dispatch<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9149\"><a href=\"https:\/\/diloseyewear.com\/en\/politiki-epistrofon\/\" class=\"elementor-item\">Returns Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9150\"><a href=\"https:\/\/diloseyewear.com\/en\/politiki-aporritou\/\" class=\"elementor-item\">Privacy Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9143\"><a href=\"https:\/\/diloseyewear.com\/en\/oroi-proipotheseis\/\" class=\"elementor-item\">Terms &amp; Conditions<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open e-font-icon-svg e-eicon-menu-bar\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M104 333H896C929 333 958 304 958 271S929 208 896 208H104C71 208 42 237 42 271S71 333 104 333ZM104 583H896C929 583 958 554 958 521S929 458 896 458H104C71 458 42 487 42 521S71 583 104 583ZM104 833H896C929 833 958 804 958 771S929 708 896 708H104C71 708 42 737 42 771S71 833 104 833Z\"><\/path><\/svg><svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close e-font-icon-svg e-eicon-close\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M742 167L500 408 258 167C246 154 233 150 217 150 196 150 179 158 167 167 154 179 150 196 150 212 150 229 154 242 171 254L408 500 167 742C138 771 138 800 167 829 196 858 225 858 254 829L496 587 738 829C750 842 767 846 783 846 800 846 817 842 829 829 842 817 846 804 846 783 846 767 842 750 829 737L588 500 833 258C863 229 863 200 833 171 804 137 775 137 742 167Z\"><\/path><\/svg>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-4ffe28c2\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9155\"><a href=\"https:\/\/diloseyewear.com\/en\/tropoi-pliromis\/\" class=\"elementor-item\" tabindex=\"-1\">Payment Methods<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9154\"><a href=\"https:\/\/diloseyewear.com\/en\/tropoi-apostolis\/\" class=\"elementor-item\" tabindex=\"-1\">Ways of Dispatch<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9149\"><a href=\"https:\/\/diloseyewear.com\/en\/politiki-epistrofon\/\" class=\"elementor-item\" tabindex=\"-1\">Returns Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9150\"><a href=\"https:\/\/diloseyewear.com\/en\/politiki-aporritou\/\" class=\"elementor-item\" tabindex=\"-1\">Privacy Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9143\"><a href=\"https:\/\/diloseyewear.com\/en\/oroi-proipotheseis\/\" class=\"elementor-item\" tabindex=\"-1\">Terms &amp; Conditions<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-9a8724\" data-id=\"9a8724\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-71f471b6\" data-id=\"71f471b6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e15a6c0 elementor-widget elementor-widget-wd_text_block\" data-id=\"7e15a6c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>The consumer may return the products within 14 calendar days from the day of receipt, without being obliged to state the reasons for withdrawal and without any charge.<\/p><p>The return of products is possible only if the returned product is in the same excellent condition in which it was upon receipt and in its full original packaging (box, nylon, foam etc.). The product cannot be returned if the product has been unsealed, tampered with or the packaging has been tampered with. In addition, products that have been tampered with and products that have tears, damage, deterioration or signs of use will not be returned. The concept of product includes both the sunglasses or spectacles and the packaging, protective case, cleaning cloth and any other product sent with the sunglasses or spectacles. Along with the returned product, you should also send the retail receipt or invoice.<\/p><p>In case you wish to return the product you should contact us either by sending an e-mail to diloseyewear@gmail.com or by phone at 2310 22 34 08, Tuesday, Thursday and Friday 10.00 - 20.00 and Monday, Wednesday and Saturday 10.00 - 16.00.<\/p><p>The returned product is sent by the partner courier company ELTA Courier to the following address:<\/p><p>\"Nikolaos Papakostas and Co. Ltd\"\u00a0<\/p><p>Gregory Palamas 6<\/p><p>Thessaloniki<\/p><p>P.C. 546 22<\/p><p>Telephone: 2310 22 34 08<\/p><p><span style=\"text-decoration: underline;\">In the case of product exchange, the shipping costs are borne by our company, while in the case of product return - money, the shipping costs of the return are borne by the consumer.<\/span><\/p><p>If the return of the product is not made within 14 days from the day of receipt of the product, and if the above mentioned return conditions are not met, we reserve the right not to accept the return of the products.<\/p><p>If for any reason you return a product to us, we will issue a voucher in your name, corresponding to the value of the product you have ordered, or refund your money within fourteen calendar days. You can use this voucher for a new purchase in our online store. If the new order exceeds the value of the voucher, you will have to pay the remaining amount. If the new order is less than the value of the coupon, you have the option to use the remaining value of the coupon on your next purchase.<\/p><p>In the event that you return the product to us because the wrong or defective product has been sent, after we determine that the product is indeed defective or the wrong order has been sent, we will issue a voucher in your name, which corresponds to the value of the product you have ordered and the shipping costs you incurred to send the defective product or the wrong order back to us. \u00a0<\/p><p>If it is determined that the product is not defective and that the order is correct, you retain the right of withdrawal, as stated immediately above, i.e. you can choose to refund the value of the product. Alternatively, you may choose to have the product sent back to you at your own expense.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-2181670c\" data-id=\"2181670c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u039f \u03ba\u03b1\u03c4\u03b1\u03bd\u03b1\u03bb\u03c9\u03c4\u03ae\u03c2 \u03bc\u03c0\u03bf\u03c1\u03b5\u03af \u03bd\u03b1 \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03ad\u03c8\u03b5\u03b9 \u03c4\u03b1 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03b1 \u03b5\u03bd\u03c4\u03cc\u03c2 \u03c0\u03c1\u03bf\u03b8\u03b5\u03c3\u03bc\u03af\u03b1\u03c2 14 \u03b7\u03bc\u03b5\u03c1\u03bf\u03bb\u03bf\u03b3\u03b9\u03b1\u03ba\u03ce\u03bd \u03b7\u03bc\u03b5\u03c1\u03ce\u03bd \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd \u03b7\u03bc\u03ad\u03c1\u03b1 \u03c0\u03b1\u03c1\u03b1\u03bb\u03b1\u03b2\u03ae\u03c2, \u03c7\u03c9\u03c1\u03af\u03c2 \u03bd\u03b1 \u03c5\u03c0\u03bf\u03c7\u03c1\u03b5\u03bf\u03cd\u03c4\u03b1\u03b9 \u03bd\u03b1<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9146","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/diloseyewear.com\/en\/wp-json\/wp\/v2\/pages\/9146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/diloseyewear.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/diloseyewear.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/diloseyewear.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/diloseyewear.com\/en\/wp-json\/wp\/v2\/comments?post=9146"}],"version-history":[{"count":0,"href":"https:\/\/diloseyewear.com\/en\/wp-json\/wp\/v2\/pages\/9146\/revisions"}],"wp:attachment":[{"href":"https:\/\/diloseyewear.com\/en\/wp-json\/wp\/v2\/media?parent=9146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}